Shift Schedules
View and manage an individual driver's shift schedule — set working hours, recurring patterns, and availability windows.
Driver Shift Schedules
Each driver can have a shift schedule that defines when they are available to work. Shift schedules appear in the Scheduler calendar and are used by the Orchestrator as time window constraints during order assignment.
Viewing a Driver's Schedule
- Navigate to Fleet-Ops → Resources → Drivers
- Click a driver row to open their detail panel
- Click the Schedule tab
The schedule tab shows:
- Current shift entries for the driver
- A weekly calendar view of their availability
- Assigned orders for upcoming shifts
Adding a Shift Entry
In the driver's Schedule tab, click + Add Shift.
Set the Day(s) this shift applies to. You can select individual days or a range.
Set the Start Time and End Time in the driver's local timezone.
Optionally set a Break Duration (minutes) for the scheduled break within the shift.
Set the Recurrence pattern:
- Weekly — repeats on the same days each week
- Specific Date — a one-off shift on a specific calendar date
Click Save. The shift appears in the Scheduler calendar for this driver.
Editing and Deleting Shifts
Click any shift entry in the schedule list or calendar to edit its times or recurrence. Click Delete to remove the shift entirely.
Deleting a recurring shift removes all future occurrences. Past shift records are retained for audit purposes.
How Shifts Affect the Orchestrator
When the Orchestrator runs, it reads the driver's shift schedule to determine their time window:
time_window_start— the driver's shift start timetime_window_end— the driver's shift end time
The Orchestrator will not assign orders to this driver whose routes cannot be completed before time_window_end. Orders that cannot fit within any available driver's time window are returned to the unassigned pool with a time_window_exceeded flag.
Marking Unavailability
For planned absences (vacation, sick leave, training), add an Absence entry rather than deleting the shift:
- Click + Add Absence in the schedule tab
- Set the date range and absence type (Annual Leave, Sick Leave, Training, Other)
- Save
The driver appears as unavailable in the Scheduler calendar for those dates and is excluded from Orchestrator runs during the absence period.
Bulk Schedule Management
To manage shift schedules for multiple drivers at once, use the Scheduler calendar in Operations → Scheduler. The fleet-wide calendar view lets you edit shifts across all drivers from a single screen.
See Scheduler Overview for details.