Notifications
Real-time in-console notifications for platform events — view, mark as read, and manage from the notification tray or the full notifications page.
Notifications
The Fleetbase Console delivers real-time notifications for platform events — order assignments, status changes, system alerts, and more. Notifications arrive via SocketCluster and appear immediately without requiring a page refresh.
The Notification Tray
Click the inbox icon in the top navigation bar to open the Notification Tray.
The tray shows:
- A count badge on the inbox icon for the number of unread notifications
- A list of unread notifications, each showing its subject, message preview, and time received
- A View all notifications link at the bottom
Click any notification in the tray to mark it as read — the badge count decrements immediately.
Full Notifications Page
Click View all notifications in the tray to open the full paginated notifications list.
Reading the List
Each row shows:
| Detail | Description |
|---|---|
| Checkbox | Select the notification for bulk actions |
| Envelope icon | Closed = unread (lighter/white background row). Open = read (grey/muted background row) |
| Subject | The notification title |
| Message | A short description of the event |
| Received | Relative time (e.g. "5 minutes ago") and the exact timestamp |
Header Actions
| Button | Action |
|---|---|
| Select All | Selects all notifications on the current page |
| Mark as Read | Marks all selected notifications as read |
| Delete | Permanently deletes all selected notifications |
Clicking an individual notification row marks it as read.
Pagination
Notifications are paginated. Use the pagination bar at the bottom of the page to move between pages.
Real-Time Delivery
The notification tray listens on two socket channels:
user.{your-user-id}— notifications addressed to you personallycompany.{your-company-id}— notifications broadcast to your entire organization
When a notification arrives, a sound plays and the badge count updates automatically. Both the tray and the full notifications page reflect the new notification in real time.
Notification Sources
The events that trigger notifications depend on which extensions are installed. Common sources include:
- Order lifecycle changes (created, dispatched, completed, cancelled)
- Driver status updates
- Webhook delivery failures
- System messages from the instance administrator
Chat
Real-time messaging built into the Fleetbase Console — create channels, message team members, and share files without leaving the platform.
Connect Your First Webhook
Set up a webhook endpoint to receive real-time event callbacks from Fleetbase — order created, driver assigned, status updated, and more.